retail

Retail

Family Run Auto Dealership Case Study

This customer owned 15 auto dealerships across the southeast, all of which have been family-owned and operated since the '70s. The Challenge This automotive group depends on a fast, reliable, and secure network to connect with customers, employees, business partners, while supporting key business applications across it's dispersed locations. All of the company’s business-critical applications are located in a private, cloud-based system, including it's CRM, inventory management, and servicing platforms. Employees depend on reliable access to the system to execute ...

Hotel Property Management Case Study

Large property management companies in the Midwest – its footprint spanned 80+ properties over multiple states The Challenge The company bought and sold numerous properties over the years with limited visibility to their inventory creating a false view of inventory reality. The uncertainty of what services were active vs inactive/canceled caused significant and unnecessary payouts to vendors, late fees, and prevented them from planning for growth and proper management. Additionally, the company had concerns about service quality, inventory management and ...

Global Travel and Leisure Case Study

The company has approximately 2,800 stores and offices under various retail and corporate brands. It operates in 12 different countries. It has licensee arrangements in a further 80 countries under a different corporate brand/banner. Our network reaches across dozens of countries and employs over 13,000 people.    The Business In 2019, we were engaged to perform an in-depth review of global travel organizations toll-free service bills, contracts, and inventory.  The annual spend for toll-free service was nearly $500K. The client ...