INTELLIGENT BILLS ICONS INDUSTRIES-05
January 24, 2020

Industrial Automotive Manufacturer Case Study

A leading supplier of high-quality automotive parts, products, and services was dissatisfied with it’s existing network solutions.

The Challenge

The company, which spans across 25+ countries, was not receiving quality service or support from its communications and data network provider. Looking to help make a change, the Director of IT searched through their outlook contracts, remembering the great experience they previously had with Intelligent Bills.

RESULTS

Intelligent Bills found

$ 3.25 M
TOTAL CONTRACT VALUE
90 DAYS
FIRST SITE UP AND RUNNING
with additional locations being incorporated every month.
$ 124,488
ADDITIONAL VALUE
over 24 months
PROVIDED A TURNKEY SOLUTION
where implementation was comparatively hands-off for the customer, requiring just a phone call a week.
ALL LOCATION SITES PROACTIVELY MONITORED
preventing packet loss, network downtime, and service degradation before a potential occurrence.

But that's not all!

While fiscal considerations are always part of every decision, the price was never the biggest concern, so the customer wasn’t turned off by a slight cost increase. For the client, they wanted to be confident that they would receive the best service and support.

 

Strategy:

  • Through a series of meetings, the needs were assessed, satisfaction was gauged, and various alternative options were discussed. 
  • Our subject matter experts engineered a solution that met the current and future state of the customer’s operations. Several network solutions were evaluated and quoted. 
  • After an RFI/RFP type effort with multiple vendors, it was determined that Masergy was the supplier of choice who provided the most comprehensive solution.  

Through our extensive portfolio of best-of-breed providers, industry-leading back-office, and unrivaled pre-and-post sales support, we provide our selling partners with the comprehensive service, advice, and support they need to ensure the success of their customers.

Ready To Be Your Company’s Hero?